Psych Health Associates partners with skilled nursing facilities (SNFs), assisted living and memory care communities, rehabilitation and post-acute centers, and other senior care organizations. Rather than applying a one-size-fits-all model, we tailor each behavioral health program to the facility’s resident population, clinical needs, workflows, and operational goals.

PHA provides comprehensive behavioral health support through psychiatry, psychology/talk therapy, and Behavioral Health Integration (BHI). Services include psychiatric and psychological evaluations, medication management, psychotherapy, behavioral interventions, psychotropic medication and GDR review, dementia-related behavioral management, crisis support, staff education, and ongoing follow-up care.

Our goal is to give facilities one collaborative behavioral health partner capable of supporting residents across the continuum of care.

Our psychiatric providers routinely evaluate psychotropic medications for continued clinical appropriateness, effectiveness, adverse effects, and opportunities for Gradual Dose Reduction (GDR) when clinically indicated.

PHA also collaborates with facility leadership, nursing, pharmacy, attending providers, residents, and families to support thoughtful medication management, appropriate documentation, non-pharmacological interventions, and resident stability.

Yes. Telepsychiatry can supplement PHA’s on-site services when appropriate, allowing facilities to access behavioral health support between visits and helping prevent unnecessary delays in care. Telepsychiatry may also support continuity of psychiatric care following discharge to home or to an assisted living community from a SNF.

Yes. Partner facilities have access to PHA behavioral health support 24 hours a day, 7 days a week, 365 days a year via our live on-call provider hotline. 

Our hotline gives facility teams an additional resource when behavioral health concerns cannot wait until the next scheduled rounding day, including urgent psychiatric concerns, significant behavioral changes, medication-related questions, crises, and other time-sensitive clinical situations.

There is no one-size-fits-all rounding schedule. Provider frequency is determined by factors such as census, resident needs, acuity, referral volume, and facility goals.

We establish a consistent schedule with each partner facility and can adjust coverage as needs evolve.

That is an important part of our approach. By identifying behavioral health concerns earlier, optimizing treatment, providing access to behavioral health support between scheduled visits, and collaborating closely with facility staff, PHA works to proactively address psychiatric and behavioral changes within the facility. Our goal is to help residents receive the right level of care in the right setting while reducing avoidable disruptions and transfers.

Yes. PHA provides customized education for clinical teams and facility leadership based on their needs.

Topics may include dementia-related behaviors, psychotropic medications, Gradual Dose Reduction (GDR), de-escalation, behavioral health emergencies, documentation, CMS requirements, schizophrenia diagnosis and audit preparedness, quality measures, and other emerging behavioral health topics affecting post-acute and senior care.

Education may be provided on-site or virtually.

Survey readiness is built into our approach rather than treated as something that begins when surveyors arrive.

PHA helps partner facilities strengthen behavioral health practices through proactive psychotropic medication review, clinically appropriate diagnoses, thorough documentation, GDR consideration, non-pharmacological interventions, interdisciplinary collaboration, and education surrounding evolving CMS expectations.

When behavioral health-related questions arise, our team is also available to help facility leadership understand the clinical record and address concerns appropriately.

PHA works alongside facility teams to identify behavioral health opportunities that may influence resident outcomes and quality performance.

Our approach includes proactive psychotropic medication management, GDR consideration, non-pharmacological interventions, depression identification and treatment, interdisciplinary collaboration, documentation support, and ongoing review of behavioral health trends.

Rather than focusing on a metric in isolation, we help facilities understand the residents and clinical decisions behind the numbers.

Yes. When authorized and clinically appropriate, our providers communicate with families, responsible parties, and healthcare proxies to discuss behavioral health concerns, treatment recommendations, medication changes, and questions about the resident’s plan of care.

We believe family involvement can be an important part of successful behavioral health treatment and continuity of care.

PHA is designed to function as an extension of your care team—not simply a provider who rounds, documents, and leaves.

Our model combines psychiatry, psychology, Behavioral Health Integration, consistent on-site services, 24/7 behavioral health support, facility-specific education, interdisciplinary collaboration, quality-focused initiatives, and survey-conscious documentation within one behavioral health partnership.

We tailor our approach to each community because every building, care team, and resident population is different.

Getting started begins with a conversation.

Our team will meet with your leadership to understand your resident population, current behavioral health program, operational challenges, quality priorities, and goals. From there, we develop a customized implementation plan and guide your team through onboarding.

Ready to strengthen behavioral health at your community? Contact PHA to schedule an introductory meeting with our team.